- Wi-Fi speeds, internet speeds;<\/strong> whatever you want to call it, data that\u2019s coming in from your ISP(internet Service Provider} to your modem into your router, if you are trying to watch a streaming service on 15 20 25 Mbps of speed that\u2019s coming in from your ISP, it\u2019s gonna work but it\u2019s not gonna work well as 40, 60 or100+ mpbs of speed. These speeds much be hitting your device.<\/strong> Just because your modem or router gets 200 Mpbs down, does not mean you are getting that speed at your device.<\/li>
- Multiple Devices in use.<\/strong> Having multiple devices on your internet network can slow loading time. If you are using a game console, mobile phone, tablet, or PC while watching a streaming video will cause the issue. Disconnecting them should help speed up your streaming.
Please keep in mind that if large numbers of people are accessing a single streaming source at the same time. This will create a bottleneck. <\/li>- Proform a Speed test.<\/strong> An internet speed test is the best way to get an idea of how fast your connection is right now. The service you connect to often limits your download and upload speeds based on the plan you chose, local congestion, any throttling rules it has, and so on. www.speedtest.com If you do not get 20 Mpbs at your device, you may need a wifi extender.<\/li><\/ul>\n\n\n\n
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<\/figure><\/div>\n\n\n\nWi-Fi extenders<\/strong>\u00a0help to boost your\u00a0Wi-Fi<\/strong>\u00a0signal by acting as a sort of lightning rod, receiving the signal from your router and broadcasting it to the area of your house that could use a signal boost. One plugs into your\u00a0wireless<\/strong>\u00a0router and the other plugs into an internet-ready device, or connects to a wireless device, like a FireTV Stick or laptop. <\/p>\n\n\n\n
Three Things that can affect your Wi-Fi Signal.<\/strong> <\/h4>\n\n\n\n
- WiFi Router<\/strong>\u00a0Positioning. Most people underestimate\u00a0the<\/strong>\u00a0importance<\/strong> of picking a good spot for a\u00a0Wi-Fi router<\/strong>. The same can be said for positioning your Fire Stick. Use the extender that comes in the box to make moving your stick into a position easier.<\/li>
- Wireless Interference from other devices. Microwaves, Cordless phones, walkie talkies, mirrors and even baby monitors operate at a frequency which is incredibly close to\u00a0the<\/strong>\u00a02.4 GHz\u00a0Wi-Fi<\/strong>\u00a0band. …<\/li>
- Your<\/strong>\u00a0neighbours! Neighbours’\u00a0WiFi<\/strong>\u00a0devices. If you live in an apartment style residence, you may experience signal issues from multiple devices.<\/li><\/ol>\n\n\n\n
<\/p>\n\n\n\n
Optimizing your Best Choice Media app<\/strong>.
We created this short video to help you get the best performance out of our app.
Click here<\/a> to watch the video<\/p>\n\n\n\nTips to restore channels, after server maintenance<\/strong><\/p>\n\n\n\n
- Go to your device settings, NOT IN THE APP.<\/li>
- Find Apps <\/li>
- Then the LiveTV Online app <\/li>
- Now clear cache, then clear Data in that sequence. <\/li>
- Now go back to the devices home screen. <\/li>
- Go to the LiveTV Online app<\/li>
- Hit refresh DNS <\/li>
- Now sign in <\/li>
- Go to the app settings and to Player Format chose mpegts <\/li>
- Now save changes<\/li>
- Go to live tv and find a folder and try a channel.<\/li>
- Once you are in, if the folders are missing<\/li>
- From Settings, Refresh channels till the folders load.<\/li>
- If you are not getting channels, but get an error <\/li>
- Please let us know by submitting a ticket<\/strong><\/li><\/ul>\n\n\n\n
![\"\"](\"https:\/\/i0.wp.com\/support.best-choicetv.com\/tv\/wp-content\/uploads\/2020\/08\/question1.png?resize=177%2C177\")
<\/figure>\n\n\n\n
- Wireless Interference from other devices. Microwaves, Cordless phones, walkie talkies, mirrors and even baby monitors operate at a frequency which is incredibly close to\u00a0the<\/strong>\u00a02.4 GHz\u00a0Wi-Fi<\/strong>\u00a0band. …<\/li>
- Multiple Devices in use.<\/strong> Having multiple devices on your internet network can slow loading time. If you are using a game console, mobile phone, tablet, or PC while watching a streaming video will cause the issue. Disconnecting them should help speed up your streaming.